Refund policy
We want you to love your purchase from IMORA.
Because all items are made to order, we do not accept returns or exchanges for size or change of mind.
However, if your item arrives damaged, defective, or incorrect, we will gladly replace it or issue a refund.
To be eligible:
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You must contact us within 14 days of receiving your order
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Include your order number and clear photos of the issue
Non-returnable items:
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Items ordered in the wrong size
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Change of mind
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Minor color differences due to screen display
Once your request is approved, we will process a replacement or refund.